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Category Archives: FAQ

What is your privacy policy?

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.. If you received a mailing from us, (a) your email address is listed with us as someone who has expressly shared your address for the purpose of receiving information in the future, or (b) [...]

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What is your return policy?

You may return new, unopened items within 30 days of delivery for a full refund.  Items do not need to be returned in their original packaging, but must be unused.  We’ll also pay for the return shipping costs if the return is because of a damaged good or an error on our part.  If this [...]

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Do you accept email or phone orders?

Yes, email any orders to customerservice@schoolplanit.com or fax the order to 888-553-5166. Please include your name, the items you would like to purchase, your billing and shipping address, a phone number, email address and your method of payment. You will receive an e-mail confirmation once your order has been processed.

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What are my shipping costs?

UPS Ground to 48 continental states:  $9 Flat rate for each order.  There is no additional charge for multiple systems or bags. UPS Ground to Alaska or Hawaii: $25/first system (bag) $35/two systems (bags) $45/three or more systems (bags)
Delivery in 5-7 business days after shipment.

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What are my shipping options?

All orders will be processed within 3 business days of acceptance.  Normal UPS Ground delivery times are 2-5 business days for the 48 continental states, so overall delivery from the time of order should be between 7-10 business days. Because of the nature of our product we believe the Ground alternative will be a cost [...]

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